5 Important Benefits of May Web Design
There are many web designers and website design companies to choose from and I am always honored for a client to choose me and my business. I strive to understand what my client wants and needs to make their website successful. May Web Design, LLC offers affordable options to create professional websites from brochure websites to commerce | online shopping websites. I work with small businesses and nonprofit organizations.
Before the first client meeting, I send a Project Form to review. This form has many questions about the client’s website wishes. It gives them time to think about what exactly they want on their website in terms of content to what colors they want in their website palette. By sending this form ahead of time the client has time to think about their wishes and this helps to make the first meeting a very productive one.
May Web Design, LLC was created to help small businesses and nonprofit organizations. After working many years with nonprofits, I found that websites are either non-existent because it is overwhelming to create, hard to maintain, and/or expensive to update. When someone wants to find out more about a business or organization the first thing, they do is search the company online and what they see or do not see online really matters.
5 Reasons to choose May Web Design, LLC:
1. Teaching
Once a website has been created and reviewed by the client, I schedule a one-hour session so I can teach my client how to use their website. I show the client how to use what I have added to their website. This consists of:
updating content
adding pictures, videos, inventory, and content blocks
creating a blog
making any changes that are necessary to keep the website fresh and new
Anything I have added to their website will be taught. I send teaching materials ahead of time for review and so later when the client is ready to make any changes that they have something to look back to for help specifically designed for their website. Squarespace Knowledge Base help support is available online to help the client out at anytime.
2. Easy to Use
I’ve chosen Squarespace as a website platform because it is very user friendly. There is a learning curve but once you learn how to make changes and add information each layout is similar. I do not work for Squarespace but have chosen them as my “go to” website platform. A few reasons why I like Squarespace websites:
easy to maintain, update, and monitor
websites are self-contained platforms that never need to be updated
SEO (Search Engine Optimization) built right in. SEO maximizes the number of visitors to your website.
Looks good on all devices. In the edit mode of the website, you can click a button to see what the mobile view will look like.
Finally, a little plug for my home state. Squarespace was launched in 2003 by Anthony Casalena. He was a student at the University of Maryland College Park.
3. Squarespace Customer Support
Along the lines of the Squarespace websites being easy to use I must add that their customer support is amazing. In the Squarespace website there is a Knowledge Base. This is a wonderful place to start your search. There are so many help guides there and most of the time you can figure out, quickly, how to solve your issue. If the guides don’t help you, there is online support. During the weekdays (please check for specific times) they have a chat function where you chat with a support person. You give them your email address and website so they can see exactly what you view. Even if the website is not yet published the support staff can go in and view. When the chat function is unavailable or when you don’t have time to chat but can write out a question you can use the email support. I normally receive an email back within a couple of hours. The support person always starts out by saying, “Hello from…" Most recently emails have come for Dublin, Ireland.
4. NO Coding
This is an important one for me. There are many codes that may be used to customize websites BUT once coding is added to a Squarespace website there is no support to that area as the website has been changed. I want me clients to be able to learn and use their website without having to go to school for website coding. That’s not user friendly. I want my clients to be able to look for information in the Knowledge Base help section of Squarespace and be able to chat or email with Squarespace support. Once coding is added there is no support to the area it was added.
5. I am available for Maintenance Packages and Special Projects.
Once I teach my clients how to use their website, I am still available for ongoing maintenance and any special projects/help that is needed. But they don’t need to pay me monthly/yearly fees. The client only pays me for the specific work I do. I feel that it is especially important for small business to maximize their profits and for nonprofit to use their proceeds for their cause. I hope I can teach my clients all that they will need to update the website I create for them. I make sure I tell them that Squarespace support is amazing.
Small business and nonprofits don’t need to spend thousands of dollars a year for a professional website. I am happy to talk with my clients about their website needs and match their need to the right Squarespace pricing plan and my website design package. Small businesses rely on their profits and nonprofit organizations use their proceeds to further their cause, so I am very cognizant about giving them a professional website that they don’t need to spend too much time and effort to keep updated.
Websites offer a 24/7 welcome to prospective members/clients and current members/clients. Information on the website needs to be kept up-to-date and new. Current pictures and videos need to be displayed showing visitors your site and, most importantly, that your business or organization is vibrant and fresh. The website needs to flow so that the visitor can quickly find information without too much searching. Please contact May Web Design, LLC for further information.
